The TikTok CEO and American Congress incidents taught us to ask questions to understand, not deceive.
Our intentions shape the questions we ask – genuine curiosity leads to understanding, and deceitful motives lead to meaningless questions. 2. But how can we ask better questions that show our interest, respect, and intelligence? As a product designer, my day to day is all about discovery and validating assumptions by asking the right question.
How might we ask better questions so that we could truly understand each other better?
Here are 6 tips you might follow :
1. Have a clear purpose in mind. Before you ask a question, think about what you want to achieve or learn from it. Is it gathering information, getting feedback, solve a problem, or sparking conversation?
Having a clear goal will help you craft a more effective and relevant question.
2. Word your questions carefully. Avoid vague, ambiguous, or leading questions. Use open-ended questions that invite elaboration and exploration.
TEDW Framework form erica hall
3. Be a good listener. Pay attention to the answerer and don’t interrupt, judge, or argue. Show that you care and want to learn more. Ask follow-up question to clarify or deepen your understanding
“Most people do not listen with the intent to understand; they listen with the intent to reply.” ~
Stephen R. Covey.
4. Use silence to your advantage. Sometimes, the best way to get more information or insight is to simply pause and wait for the answerer to continue. Silence can create a space for reflection and curiosity, it is also a signal that you’re genuinely interested in what they have to say.
5. Ask probing questions. Challenge assumptions, reveal motives, or uncover problems. Get to the root of the issue, expose gaps in logic, or stimulate critical thinking.
6. Keep your questions short. Long or complex questions can be confusing or overwhelming. Keep your questions concise and focused on one topic at a time.
7. Get your sequence right. Start with broad and general questions and then move on to more specific and detailed ones.
Generally, it’s better to start with broad and general questions and then move on to more specific and detailed ones. This way, you can establish a context and build rapport before diving into the nitty-gritty.
Well these tips is not a rules, you can ask better questions and get better answers by trial and error along the way.
By learnt how to ask a better question. You’ll also improve your communication skills, knowledge, and reputation as someone who is curious, smart, and engaged.